Order & Product FAQ

Pottery Details

Care

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Go ahead, pop it in the gentle cycle of your dishwasher. But remember, no microwave!

Process

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All our pottery is made to order—handcrafted on a potter's wheel then drawn and painted by our skilled artisans. We use a creamy white earthenware that provides a smooth white canvas for our colorful patterns. Each piece is finished with a coat of glossy clear glaze. The final touch is a painted gilded rim in 14k gold. 

Customize

Color & Pattern

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Because everything at our studio is made-to-order, we can mix and match. Design your own pottery. Pick a shape, pick your pattern, pick your color. Start here ›

Include Notes

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We can write a name, note, or a date on the bottom of your pottery. Anything you want! A great idea for gifts. Just share the details with us at checkout via the "notes" box.

Monograms

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We've done 'em. We love 'em. Get in touch for details.

Order Info

Shipping & Delivery

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Our products are made-to-order. The process from point of sale to shipment is estimated at 3-4 weeks. This may seem like years in e-commerce world, but we’re perfectionists and promise it will be worth the wait. Your box will arrive at your doorstep with love and care from UPS. Tracking information will be emailed to you at time of shipment. Please contact us for international shipping options.

Cancellations & Returns

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If your order hasn't started production, we may be able to accept a cancellation. Please get in touch. No returns. Unless the piece is broken when you receive it, you own it!

Sending a Gift?

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We'll skip the invoice, tie your present up with special ribbon, and include a nice message. Just share the details with us at checkout via the "notes" box.

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